Flow AI helps specialty clinics convert inbound referrals (often via fax) into scheduled visits by automating intake, eligibility checks, and patient outreach.

Challenges:

• High referral volume coming in via fax/PDF with manual data entry

• Delays in converting referrals into booked appointments (referral leakage)

• Staff time consumed by eligibility checks, follow-ups, and reminders

Results:

• Automated fax-to-intake processing and structured data capture

• Faster referral-to-appointment turnaround with 24/7 outreach capabilities

• Reduced administrative workload through automated eligibility + follow-ups